- Sky Go Watch TV on any device. click to open detail panel. Download the app - click to open detail panel. Start Watching - click to open detail panel.
- The blockbuster April upgrade, which is rolling out now, has some fun new features for the Sky Q box, while Sky is also improving the experience on its Sky Go companion app for iPhone and iPad owners.
- The Sky Go App works fine on my iPhone and iPad and her iPhone but the app is not working on her iPad. When she opens the app on her iPad it appears to be connected to the SkyQ box as she can see any recordings we have made but when she tries to watch a channel or play one of the recordings she gets a message saying 'Sorry something went wrong.
Sky Go App Ipad 1
Hello RachelWHK,
I understand that you are having an issue with watching content for the Sky Go app. Let's see if we can figure out what is going on.
As with any app that is downloaded from the App Store, start with closing out the app entirely and relaunching it. Then move on to restarting your iPad. I would also make sure that your iPad and the app are up to date. One of the last steps to try is to delete app and then download it again. Take a look at the article below for the specific steps to do all of these.
If an app you installed unexpectedly quits, stops responding, or won’t open
https://support.apple.com/en-us/HT201398
Take care
She previously had 'Sky Go' app on the iPad (and it was working fine) but since I have set it up as a new iPad I can't download it from the app store. The message 'needs iOS 6 or greater' keeps popping up on my screen. I have tried several other apps and the same message keeps popping onto my screen. The ipad 1st generation only operates on IOS 5.
Jan 14, 2016 7:58 AM
My Virgin Media
My Virgin Media
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